Rite Aid is in bankruptcy again. Here’s the deadline for rewards, gift cards, returns
The Pa. attorney general notified customers of the early-June deadlines and urged customers to act quickly.
Rite Aid customers with unspent gift cards, rewards, or items to return have a few more weeks to do so.
The company will stop accepting returns, exchanges and gift cards on June 5, a Rite Aid spokesperson confirmed late Monday.
Pennsylvania Attorney General David Sunday put out an advisory Monday to notify area consumers about the deadlines, but the dates were incorrect. Sunday’s office later updated its online advisory to accurately reflect the company’s timeline.
“I am encouraging Rite Aid customers to make returns and exchanges, and redeem gift cards and rewards points as soon as possible,” Sunday said. “These deadlines are approaching fast, and accrued points and gift card balances will soon become valueless.”
A company spokesperson noted on Monday that Rite Aid has stopped issuing rewards points as of May 6. All accrued points and rewards will be valid through the company’s typical terms and conditions.
In a letter addressed to customers, Rite Aid said it is working to transfer prescriptions to other pharmacies.
“The majority of our stores will remain open and operating for the next few months where you can continue to access pharmacy services and products in stores and online, including prescriptions and immunizations,” the May 5 letter said.
Sunday’s office encouraged customers who experience issues with Rite Aid returns, rewards, or gift cards, to contact the Bureau of Consumer Protection online or by phone at 1-800-441-2555.
Philly-based Rite Aid filed for bankruptcy last week, for the second time in two years, and expects to sell or close all stores.
Rite Aid has been seeking capital to keep operations going, but has been unsuccessful, according to Matthew C. Schroeder, the company‘s CEO.
Thousands of employees are set to be laid off across two of the company’s corporate offices in Pennsylvania and across New Jersey.
The pharmacy chain has 345 locations in Pennsylvania and 60 in New Jersey according to its website. The company lists 1,240 locations in total across 15 states.
The Pennsylvania Department of Labor & Industry is holding an online session this week to help laid off Rite Aid employees. The event aims to provide information on unemployment benefits, navigating the job search, and health insurance.